Privacy Policy

1. Who We Are

Data Concierge Technologies LLC operates Kosher Concierge. This Policy describes how we collect, use, disclose, and protect personal information in connection with accounts and use of the Service.

Privacy questions and data requests may be sent to [email protected].

2. Information We Collect

• Account and contact information, such as name, email address, organization, role, and login/authentication information.
• Company, authority, product, workflow, and certification-related business information submitted through the Service.
• Uploaded files and content, including documents and PDFs that may contain personal or business information.
• Usage, device, log, IP address, user-agent, security, and cookie-preference information.
• Records related to off-platform commercial arrangements directly with us, if applicable. The Service does not currently collect online payment card information or process applicant payments to authorities.

3. How We Use Information

• Provide, maintain, authenticate, secure, and support the Service and its workflows.
• Process requested actions, uploaded documents, communications, and applicable off-platform account administration.
• Prevent fraud, investigate security incidents, enforce terms, and comply with law.
• Improve product reliability and functionality using appropriate operational information.

4. Sharing

We may share information with service providers that help host, secure, or communicate through the Service; with organizations and users authorized in the relevant workflow; when instructed by a customer; or as required to comply with law and protect rights or security.

We do not represent that submitted certification information has been approved or legally verified merely because it is processed or shared through the Service.

5. Cookies and Analytics

We use necessary cookies or local storage for service operation, authentication/security as applicable, and cookie preferences. Our Cookie Policy describes available choices.

No optional analytics or marketing scripts are intended to load unless the user has selected consent for optional cookies. TODO: Update this disclosure before enabling any analytics, advertising, or session-recording provider.

6. Retention and Security

We retain information for as long as needed to provide the Service, maintain appropriate records, resolve disputes, secure the platform, and meet legal obligations, subject to applicable customer commitments.

We take reasonable administrative and technical measures designed to protect information, but no system can be guaranteed completely secure. Report potential security issues to [email protected].

7. Access, Correction, Deletion, and Export Requests

You may request access to, correction of, deletion of, or export of your personal information by emailing [email protected]. We may need to verify identity and authority before fulfilling a request and may retain information where legally permitted or required.

This contact process is a request channel and does not promise rights beyond those applicable under law or an executed customer agreement.

8. Updates and Contact

We may update this Policy and identify changes by the version and effective date above. Where required, we will request renewed acknowledgement. Contact: [email protected]; general support: [email protected].